We recently had the pleasure of working with Kevin and Mei of Kei Realty to both sell and buy homes in the South Bay. Kevin and Mei were professional from start to finish in a way that gave us confidence, but also encouraged any and all questions. They truly understand customer service and how to go above and beyond to make an unfamiliar and often difficult/stressful process simpler and more pleasant. We desired to sell our home quickly and Kevin and Mei did an excellent job of finding and coordinating all aspects of preparing our house for sale. They did an excellent job planning/ upgrading our home, marketing it and preparing all materials for the open house. All their hard work paid off and we were able to sell after one open house with multiple offers. I know their guidance was invaluable during the selling process and it was confirmed when we began the search for a home to buy. I could immediately see the difference between what Kei Realty does compared with other realtors while reviewing potential homes to buy. We toured several homes with Kevin and Mei before finally finding the home we wished to purchase. Kevin and Mei never pressured us or tried to rush us when visiting potential homes. They gave honest feedback about work needed and the potential of each home as well as good insight into how to know if you’ve found the right home. When we finally found the home we were ready to place an offer on, they offered guidance but also honored our wishes for how to structure the offer. With lots of negotiation with the sellers, we were able to buy an amazing home far beyond what we had initially imagined for a price well below asking. We are so grateful to Kevin and Mei who continually impress us with their knowledge, helpfulness and professionalism. I would highly recommend them to anyone who wants to work with agents who are dedicated to making the buying/selling process simple, efficient and pleasant.
My husband and I had the pleasure of working with Mei and Kevin to buy our first home in Silicon Valley and we could not be happier with the service we received and the home we bought through them. Mei and Kevin are: Responsive Knowledgeable Prompt Professional Patient Qualified advocates Mei is truly amazinggg. Not only do we love her bubbly personality, but she was so patient and accommodating with all the homes we wanted to see on multiple different occasions. When the time came to bid on the homes we loved, we had countless questions with the disclosures as we were new to this process and Mei and Kevin were both so knowledgeable in walking us through this process and helping us understand everything. They were our biggest advocates communicating on our behalf and we felt confident that they were the ones representing us. Even after we purchased the home, they made sure to check in to make sure everything was going okay and that we were happy with our purchase. Thank you Mei and Kevin for helping us purchase our dream home!!!
Kevin and Mei helped to sell my town-home in Cupertino. They were great to work with. They listened to what I wanted and then worked to make it happen. I can honestly say that without their help my house sale could have turned out to be a disaster. But not only are they professionals and great at their jobs, but they are wonderful people. After the sale they found people to help me to buy a new home in another state, recommended a moving company, and made the difficult much easier. I’ve already recommended them to my neighbors and friends. So I have no hesitation in recommending them to you. If you need to buy or sell a home you won’t find a better group of people to help you get what you want and help you through the process.
I want to thank my lucky stars for finding Mei! As first time homebuyers, my husband and I really had no idea what to expect coming into the daunting bay area real estate market. We wanted to find a home fast, and Mei was super helpful getting us on board with the whole process. We met Kevin and Mei together early on, and were able to discuss our expectations and goals with ease. I was always confident that they had our best interests at heart. Mei was very responsive, and we quickly learned what to look for at open houses, disclosures, etc. She has a great eye for detail and always had great advice on how the house could be updated to our liking. Things fell into place and we are so ecstatic to have just bought our first home!! We couldn’t have done it without Mei and her team. Thank you so much for taking such good care of us throughout this process. I wouldn’t recommend anyone else but Kei realty.
My husband and I have our starter home and so have had some experience with the home buying process. Nevertheless, looking for our forever home was still a daunting task so we went to Mei and Kevin after going to open houses and having our eye on a few potential homes. It took a few months for us to find and land our dream home but Mei was extremely patient with us and provided valuable information every step of the way. I really felt like she had our best interests at heart and kept us from getting discouraged in the competitive Bay Area market and our high expectations (budget-friendly, nice sized home with LAND). She reminded us to stay open minded and kept it fun going to multiple open houses every weekend and reading through thousands of pages of disclosures. Once we found our home, she guided us through the negotiations since there were multiple interested parties and stayed sensitive to our budget. She went above and beyond and connected us with all the right experts for inspections, consultations, remodeling, and even recommendations on the best places for affordable, high quality furniture and home improvement materials. I would wholeheartedly recommend Mei and Kevin for their integrity, client focus, experience, and expertise!
Mei and Kevin did an amazing job handling the entire sale of our home in Menlo Park all while we are overseas. The process was painless and easy. We handed over the keys and they brought in vetted vendors to help get our home ready for market, including cleaners, handyman, gardeners, and stagers. Their outstanding marketing, photos, video, 3D tour, online ads, and newspaper, attracted a lot of buyers to the open house on the first weekend. We received multiple offers and with their negotiating skills we sold our home for $240K over the list price in just one week, while the home down the street still could not sell after being on the market for 3 weeks with no offers! I strongly recommend Mei and Kevin if you are considering selling your home and want a seamless process that will get you a great result.
KEI realty did an amazing job at getting this transaction done. They were able to get the house prep and on the market in less than two weeks! This included touching up the home, deep cleaning the home, staging the home, scheduling photographers, the 3D tours, creating all the marketing brochures, and getting all the marketing materials on social media and local newspaper. They were on top of every step and was always available to answer my concerns even at mid night!
Buying a home in Palo Alto can be quite a challenge, especially for us who are not from the Silicon Valley. You need an excellent realtor who can help you navigate the housing frenzy in Palo Alto. Kevin is that person for us… a real pro and an expert in Palo Alto real estate. We worked with Kevin since the early part of 2017 and earlier this month we finally got a condo that suited our budget and lifestyle. Kevin was instrumental in finding the right home for us. He also helped us figure out solutions to our loan problems. I couldn’t thank him enough for all the things he’s done for me and my husband. We will definitely refer him to any of our friends and colleagues who are looking to purchase a home in the Silicon Valley!
Once we met Kevin, we felt utterly reassured that we were in good hands. Amongst the sea of agents out there, Kevin stands out for his professionalism, compulsive attention to detail and his ability to gauge future trends in the market. Once he suggests properties, he will also give a detailed analysis of the pros and cons. It is hard to find somebody objective out there, but Kevin always gave us his honest feedback.
Aside from his skills as an agent, Kevin is thoroughly networked. He has a host of people he can recommend for everything from getting a loan to hiring contractors. In that sense, he truly is a one-stop-shop!
I bought my condo in Mountain View with Mei. She helped me through the whole process including house searching, send offers and go over all the documentation. She’s super professional and efficient. The whole process takes less than 2 months and I’m very happy about the results 🙂