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FAQs

How quickly can you sell my home in Santa Clara County?

Homes listed with KEI Realty often sell in 7 days or less, depending on market conditions and property readiness. Our listings consistently outperform others in Palo Alto, Cupertino, and surrounding neighborhoods thanks to a proven process that includes targeted marketing, professional photography, open house events, and expert negotiations. Because we manage everything from renovation to inspections to buyer engagement, sellers enjoy a smoother and significantly faster path to closing — often with multiple offers above asking price.

Do you help buyers in Cupertino and Palo Alto?

Yes — we specialize in helping buyers find and win their ideal home throughout Santa Clara County, including top neighborhoods in Cupertino, Palo Alto, Los Altos, Sunnyvale, and Mountain View. Whether you're a first-time homebuyer, relocating from out of state, or moving up to your forever home, our team provides expert guidance on neighborhoods, schools, disclosures, market trends, and offer strategy. We’ve helped dozens of buyers navigate competitive markets and make informed decisions with confidence.

What makes KEI Realty different from other real estate agents?

KEI Realty is more than just a real estate team — we're licensed brokers, interior designers, and active developers. Our backgrounds in law, construction, and design allow us to offer expert-level advice that goes far beyond a standard transaction. From maximizing ROI on pre-sale renovations to understanding complex contracts and zoning issues, our clients benefit from a full-service approach. Plus, our deep roots in the Bay Area mean we bring insider knowledge on neighborhoods, pricing, and buyer behavior.

Can you manage my rental property in the Bay Area?

Absolutely. We offer full-service property management across Santa Clara County, including tenant placement, lease generation, rent collection, maintenance coordination, and move-in/move-out inspections. Our in-house team handles day-to-day management while our concierge program helps you make strategic upgrades that improve tenant satisfaction and long-term property value. Whether you own a single rental or multiple investment properties, we provide transparent communication, fast response times, and stress-free management designed to maximize your ROI.

Do I have to pay for repairs and renovations up front?

No. Through our concierge program, KEI Realty will front the cost of any recommended upgrades or staging work needed to maximize your home’s value. You pay nothing out of pocket. The cost is reimbursed after closing directly from escrow, with no interest and no hidden fees. This allows you to make smart investments in your sale without financial risk or delays.

How long does it take to sell my home?

Most KEI Realty listings receive offers within 7–10 days after going live, especially when prepared using our full marketing and staging process. While timelines vary by location and market conditions, our team works quickly and efficiently — from your initial consultation through home prep and open houses — to ensure your listing is positioned to sell fast and for top dollar.

How do you market my property?

We go beyond the MLS. Your listing receives professional photos, video, and 3D tours, published across top real estate platforms like Zillow, Redfin, Realtor.com, and over 4,000 agent networks. We also run targeted ads on Google and social media, send direct mail to local buyers, and leverage press features, email campaigns, and open house exposure to drive maximum buyer interest.

What makes KEI Realty different from other agents?

We’re not just agents — we’re developers, designers, and negotiators with decades of combined experience in the Bay Area market. Our deep knowledge of construction, pricing strategy, and buyer psychology means we know how to get your home ready, seen, and sold. Our hands-on concierge model, no-pressure support, and proven results (including multiple offers after one weekend) make us a trusted choice for hundreds of local sellers.

How do you screen tenants for rental properties?

We run detailed credit checks, background reports, and verify employment and income to ensure stability. We also contact past landlords to confirm rental history and behavior. This multi-step screening helps us place high-quality tenants who pay on time and treat your property with care. Reducing risk is a core part of our process.

What’s included in your property management services?

We handle tenant placement, rent collection, lease agreements, routine maintenance, and emergency repairs. Our team also coordinates inspections, renewals, and legal compliance so you stay protected. You’ll receive regular income statements and status updates. We manage everything for you—professionally and proactively.

How do you decide the right rent price for my property?

We evaluate current market trends, comparable properties, and location-specific demand to determine a competitive rent rate. Our goal is to minimize vacancy while maximizing your monthly income potential. We also offer pricing strategies to adjust based on seasonality or tenant quality. It’s both data-informed and experience-driven.

Can you manage multiple rental properties or investment units?

Yes, we work with investors who own several properties and need a single point of contact. Whether you have two homes or ten units, our systems are built to manage them efficiently. We unify rent collection, maintenance, and tenant communication under one service. You get clarity, control, and complete peace of mind.

What happens if a tenant doesn’t pay rent or breaks the lease?

We take immediate action by issuing formal notices and working to resolve the issue directly with the tenant. If needed, we follow the legal process to remove problem tenants while protecting your investment and timeline. Our goal is fast resolution with minimal disruption. We also help prevent issues through proactive tenant screening.

What’s included in your tenant placement service?

Our tenant placement includes professional photography, online listings, open house coordination, screening, lease drafting, and move-in support. We manage all communication and documentation from inquiry to key handoff. You receive qualified tenants without having to lift a finger. It’s a turnkey leasing solution for busy property owners.

How do you screen prospective tenants?

We conduct a thorough tenant screening process that includes background checks, credit reports, income verification, and rental history. We also contact previous landlords to assess behavior and reliability. This helps protect your investment and minimize vacancy risk. Only the most qualified applicants are considered.

How long does it typically take to place a tenant?

The average time to secure a tenant is 2 to 4 weeks, depending on the season, price point, and condition of the property. We actively market your listing across multiple platforms and schedule showings right away. Transparent communication keeps you informed throughout the process. Our goal is speed and reliability.

Who prepares the lease agreement?

We draft the lease using legally compliant documents aligned with California rental laws, customized to your property and terms. You’ll review and approve all final lease language before tenant signing. Our team ensures all required disclosures and forms are completed. It’s secure, clear, and landlord-friendly.

Do you collect the security deposit and first month’s rent?

Yes, we collect all upfront payments from the tenant prior to move-in, including security deposits and first month’s rent. Funds are documented and transferred to you with a full summary report. We also ensure everything is received before handing over keys. You can count on a smooth financial handoff.

Ready to start?

Let’s take the next step toward buying, selling, or managing your home with confidence. Our expert team is here to guide you every step of the way.

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578 University Avenue Palo Alto, California 94301

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(408) 472-4127